1: Can this device be charged with 220 volts?
1: No the plug is totally different in the US it plugs into a standard wall outlet. 220 would have an extra prong on the plug like for a dryer or electric stove.
2: What is the return policy? If it doesn't work for me can I return it?
2: Please don’t worry about that. We offer 30 days Money Back Guarantee & 1 Year Warranty. As reliable online sellers with multiples Amazon stores, we strive to deliver the best customer service experience to our loyal customers.
3: Hi, how does this Bigtrom massagers compare to other brands like Hyper volt? I've used it from my friend.
3: Hi, Hypervolt is an excellent product. Our BigTron percussive massagers combine whats works and take it to the next level by doing several improvements, such us: Better battery life, Aluminum shell to gave that premium feel and customer-friendly prices that won’t brake the bank!
4: How many percussions per minute for each speed level?
4: BigTron PRO (4 Adjustable Speed Levels.) : Level 1 - 1200 percussions per minute, Level 2 - 1800 percussions per minute, Level 3 - 2400 percussions per minute, Level 4 - 3500 percussions per minute.
BigTron PREMIUM (5 Adjustable Speed Levels.) : Level 1 - 1200 percussions per minute, Level 2 - 1600 percussions per minute, Level 3 - 2200 percussions per minute, Level 4 - 2800 percussions per minute, Level 5 - 3200 percussions per minute.
5: Is it a professional muscle massager? And how should I massage my upper back, neck or shoulders?
5: Yes, BigTron massage gun is a professional muscle massage device designed for everybody’s use. The revolutionary percussion therapy helps you improve performance and muscle recovery. Trusted by professional worldwide.
Please choose the massage heads based on a different muscle group. We suggest using the flat or round heads to massage your upper back, and the U-shaped head for the neck and shoulder.